Question 1

When will MapMyVend be available?

Accepted Answer

MapMyVend is expected to launch in August 2025. We're working intensively on development and will provide timely information about exact availability dates.

Question 2

How will the planned location-based search work?

Accepted Answer

The mobile app will use GPS-based radius filtering to help customers find nearby vendors. Users can set their preferred search radius, filter by product categories, and view all available vendors on an interactive map. The system will also include navigation tracking and a favorites system for frequently visited locations.

Question 3

What analytics features are planned?

Accepted Answer

The dashboard will provide detailed statistics on vendor views, product views, and navigation activity. Operators can track their location performance in real-time, monitor customer engagement trends, analyze peak usage times, and generate comprehensive reports for business optimization.

Question 4

Will there be a rating system?

Accepted Answer

Yes, we're developing a comprehensive rating system for both vendors and products. Customers can provide feedback and view ratings to make informed decisions. Operators can respond to reviews, track satisfaction trends, and use feedback to improve their service quality.

Question 5

How will team management work?

Accepted Answer

The platform will offer role-based access control, allowing businesses to manage staff and assign different permission levels. Team members can have specific access to locations, features, or data based on their role. This ensures security while enabling collaboration across your vending operation.

Question 6

Are there inventory management features?

Accepted Answer

No, MapMyVend doesn't focus on inventory management as this is often not practical for vending machines. Instead, we focus on vendor management and customer experience. However, operators can control product visibility through our publish/private settings when items are temporarily unavailable.

Question 7

What platforms will be supported?

Accepted Answer

MapMyVend will be available as a web dashboard for operators and as a native mobile app for iOS and Android for customers. All platforms will be fully integrated, ensuring seamless data synchronization and consistent user experience across devices.

Question 8

How will pricing work?

Accepted Answer

We're developing flexible pricing plans to accommodate different business sizes and needs. From individual operators to large vending networks, our subscription tiers will offer appropriate features and vendor limits. Detailed pricing information will be available before launch.

Question 9

Can I sign up for the launch now?

Accepted Answer

Yes, you can sign up for updates to stay informed about the launch date and new features. We'll provide detailed information well before the launch, including pricing, feature details, and onboarding processes.

Question 10

What makes MapMyVend different from other vending software?

Accepted Answer

MapMyVend uniquely combines customer discovery with operator management in a single platform. Our focus on location-based technology, mobile-first design, and comprehensive analytics sets us apart. We're building specifically for the modern vending industry's needs.

Question 11

Will there be customer support?

Accepted Answer

Yes, we're planning comprehensive customer support including documentation, video tutorials, email support, and potentially live chat. We want to ensure operators can successfully use all platform features and customers have a smooth experience.

Question 12

How will data privacy and security be handled?

Accepted Answer

Data privacy and security are top priorities. We're implementing industry-standard encryption, secure authentication, and privacy controls. All location data and personal information will be handled according to applicable privacy regulations and best practices.

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